Eagle Nationwide Mortgage Company Privacy
Statement
Recognition of Customer's Expectations of
Privacy
Because Eagle Nationwide Mortgage Company
recognizes that you have the right to privacy, we also recognize that you
have the right to expect your personal financial information to remain
private and secure. While certain information is critical to providing
quality service, we cannot overlook the fact that one of our most
important assets is our customers' trust. Therefore, the safekeeping of
customer information is a priority at Eagle Nationwide Mortgage Company.
Our Collection, Retention, and Use of
Information About You
Information about consumers is accumulated
from a variety of sources. Some of the information is provided to Eagle
Nationwide Mortgage Company directly by customers themselves. Other
information could be obtained by Eagle Nationwide Mortgage Company from
outside sources. We will limit the use and collection of information about
our customers to that which is necessary to administer our business,
provide exceptional service, and offer opportunities that we think will be
of interest to customers. This means the information will be used for
identifying additional products or services which we believe customers
might want to know about. It could also include information and mitigating
potential risks or losses to Eagle National Bank. We will use this
information only in accordance with the principles indicated in this
policy.
Our Maintenance of Accurate Information
Eagle Nationwide Mortgage Company has
established procedures to ensure that your financial information is
accurate, current and complete, in keeping with reasonable commercial
standards. Should you ever believe that our records contain inaccurate or
incomplete information about you, please notify us. We will investigate
your concerns and correct any inaccuracies in a timely manner.
Limitations on Employee Access to
Information
At Eagle Nationwide Mortgage Company,
employee access to personally identifiable customer information will be
limited to those with a business reason for knowing such information.
Employees are trained on the importance of maintaining the confidentiality
of customer information as well as the privacy principles described in
this policy. Due to the importance of these issues, all Eagle National
Bank employees are responsible for maintaining the confidentiality of
customer information and any employee who violates these privacy
principles will be subject to disciplinary measures.
Security Procedures to Protect Information
Eagle Nationwide Mortgage Company is
committed to the security of your financial and personal information. All
of our operational and data processing systems are in a secure environment
that protects your account information from being accessed by third
parties. We maintain and grant access to customer information only in
accordance with our internal security policy, including through the use of
our internet and e-mail services. We may preserve the content of your
e-mail, your e-mail address, and our response so that we can more
efficiently handle any questions you may have and also to meet legal and
regulatory obligations.
Restrictions on the Disclosure of Account
Information
It is Eagle Nationwide Mortgage Company's
policy not to reveal specific information about customer accounts or other
personally identifiable data to unaffiliated third parties for their
independent use unless: 1) the information is provided to help complete a
customer-initiated transaction: 2) the customer requests or authorizes it:
3) The information is provided to a reputable credit bureau or similar
information reporting agency: 4) the disclosure is required or allowed by
law (e.g. subpoena, investigation of fraudulent activity, requested by
regulator, etc.); or 5) the customer has been informed about the
possibility of disclosure for marketing purposes through a prior notice
and given the opportunity to decline or "opt out".
Maintaining Customer Privacy in Business
Relationships . with Third Parties
When Eagle Nationwide Mortgage Company
conducts business with third parties, it requires its vendors and
suppliers to maintain similar standards of conduct regarding the privacy
of personally identifiable customer information provided to them.
Providing Privacy Information to Customers
and Responding to Inquiries
Eagle Nationwide Mortgage Company values
our customer relationships. Because we recognize and respect your privacy,
we want you to understand how we use the information you provide as well
as our commitment to ensuring your personal privacy. As a result of our
commitment, we have developed these Privacy Principles which are made
readily available to our customers. Customers who have questions about
these Privacy Principles or have a question about the privacy of their
customer information should call Patricia Gallen, our Compliance Officer,
at 484-843-2655 or E-mail us at privacyenmc@eaglenational.com.
Protection of Customer Information on our
Web-site
Eagle Nationwide Mortgage Company protects
the privacy of customer information sent to and from our web-sites by
utilizing the same security and privacy standards that are applied to
traditional banking transactions.
These Privacy Principles apply to
individuals, and we reserve the right to change them, along with related
provisions at any time. |